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Leadership
Meet the Management team
Leadership
Sonya Morales
Founder/Owner
With over 25 years of experience in the communications industry, Sonya has extensive knowledge in communications, training, and management. She has taken her expertise and founded Pinnacle Communications Group. Sonya plans to cultivate not only Florida, but the entire Southeast as well.
Jim Swenson
CEO
Jim comes to PCG with over 30+ years of Operations and Customer Satisfaction experience. He has worked with major system manufacturers, industry leading system integrators, and large-scale corporate end users. Jim has demonstrated a successful history in developing strong, knowledgeable, direct and indirect cross-functional teams. These teams excel in the efficient planning, deployment, continued management and support of complex, large scale programs with multimillion-dollar budgets. Jim is an engaged, energetic, process-oriented leader. His strength and experience is in providing clear, strategic direction and management to both local and remote cross-functional and matrix organizations, while achieving financial goals. He’s a hands-on leader with a history of establishing strong partnerships and he aims to develop the best practices for meeting and exceeding client expectations.
Cole Agner
Account Manager
After working for one of the largest telecommunications providers, Cole has aligned his innovation, values, and drive with a company that has pivoted in the tech landscape. He leads our performers on how to bring solutions to the industry’s latest problems. To get in contact with Cole, please email him at cole@pincomgroup.com.
Marissa Marchisillo
account Manager
Marissa oversees customer service and satisfaction. She receives and manages incoming orders, and communicates between vendors, PCG, and our clients. Marissa is dedicated to working with all parties to ensure each of our clients are satisfied and taken care of. To get into contact with Marissa, please email her at marissa@pincomgroup.com.
Amara Marchisillo
Inside sales & Marketing
Amara oversees customer service and satisfaction. She receives and manages incoming orders, and communicates between vendors, PCG, and our clients. Amara is dedicated to working with all parties to ensure each of our clients are satisfied and taken care of.
This is just a handful of the amazing individuals that make up our company. Outside of our leadership team, we have talented technicians, administrative, accounting, and marketing staff that are essential to our day-to-day operations.
Come GROW with us!